Shipping policy
Shipping Policy Nation Swag Designs 📧 support@nationswagdesigns.com | 🌐 nationswagdesigns.com
About Our Products All Nation Swag Designs products are custom made-to-order through our print-on-demand fulfillment partner, Gelato. Each item is printed and fulfilled after your order is placed. We do not carry pre-made inventory.
Order Processing Time All orders require 2–5 business days for production before shipment. Orders placed on weekends or holidays begin processing the next business day. A shipping confirmation email with tracking will be sent once your order ships.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery After Production | Rate |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
- We ship to all 50 U.S. states, including Alaska and Hawaii.
- Carriers used: USPS, UPS, and FedEx.
- Total estimated delivery = Production time (2–5 days) + Shipping time.
International Shipping
| Destination | Estimated Delivery After Production |
|---|---|
| Canada | 7–14 business days |
| United Kingdom | 10–15 business days |
| Europe | 10–30 business days |
| Australia / New Zealand | 12–20 business days |
| Rest of World | 14–25 business days |
- International shipping rates are calculated at checkout based on destination and package weight.
- Carriers used: DHL, FedEx, and local postal services.
Customs, Duties & Import Taxes International customers are responsible for all customs duties, import taxes, and fees assessed by their country upon delivery. These charges are not included in your order total or shipping cost. Nation Swag Designs has no control over customs fees and cannot predict what they may be. Please check with your local customs office for more information.
Order Tracking Every order includes tracking. You will receive a tracking number by email within 24–48 hours of shipment. Please allow up to 48 hours for tracking information to update after receiving your confirmation email.
Shipping Delays Delivery estimates are not guaranteed. Delays may occur due to high order volume, weather events, carrier disruptions, or customs processing. Nation Swag Designs is not liable for carrier delays once an order has been dispatched.
Lost or Missing Packages If your order has not arrived within the estimated delivery window, please contact us within 30 days of the expected delivery date: 📧 support@nationswagdesigns.com
We will investigate with the carrier and work toward a resolution as quickly as possible.
Incorrect Shipping Address Please verify your shipping address carefully before completing your order. We are unable to redirect packages once they have shipped. Orders returned due to an incorrect address may be subject to a reshipping fee.
Damaged or Defective Items If your item arrives damaged or defective, contact us within 7 days of delivery at support@nationswagdesigns.com with your order number and clear photos of the damage. We will replace or refund the item at no additional cost to you.
Returns & Exchanges Because all products are made to order, we do not accept returns or exchanges for change of mind. Please refer to our full Refund Policy for complete details.
Contact Us 📧 support@nationswagdesigns.com 🌐 nationswagdesigns.com